Your Satisfaction is Our Number One Priority

Our courteous office personnel will always see that your collision repair needs are handled professionally and timely. We strive to ensure complete customer satisfaction with every aspect of our work. Auto accidents are inconvenient, but you can rest assured that our team will assist with any issues that arise, including insurance billing, rental/loaner vehicles and towing.

Customer Service Satisfaction

Our number one priority is customer satisfaction. Customer Satisfaction Indices (CSI) letters are sent to our customers after repairs are completed to see how we?re doing and how to better serve you. At J&M Body Shops, we want to make sure our customers are satisfied and if in any event you are in need of quality repairs again, we hope you will reselect J&M Body Shops for your collision repair shop.

Professional, Knowledgeable and Courteous Staff

An automobile accident is certainly an inconvenience. Our courteous office personnel will always see that your Collision Repair needs are handled professionally and timely. All five J&M Body Shops employ knowledgeable staff eager to assist our customers with any needs that may arise, including insurance billing, rental or loaner vehicles and towing.

24/7 Customer Service Center

J&M Body Shops has launched a new 24 hourCustomer Care Service Call Center. Our customers that choose to use this service can report an accident, start an insurance claim, request towing to any J&M Body Shop location or obtain a rental or loaner vehicle 24 hours a day! One call to 1-877-9JMBODY (1-877-956-2639) is all it takes!

On-Site Rental & Loaner Cars

J&M Body Shops customers have the convenience of having an Enterprise Rent-A-Car located in our office reception area. No waiting for your rental is a huge time saver! Also, free loaner cars are available, please call for details.

J&M Lifetime Warranty

At J&M Body Shops, we repair One Vehicle At A Time to ensure the highest level of quality service and personal attention. J&M guarantees and stands behind all of our repairs for life. Our commitment to excellence guarantees total satisfaction of all our repair work.

* Contact J&M for guarantees